Effective Date: October 1, 2019.

At Royal Aloha Vacation Club (“the Club,” “we,” or “us”), we have established a Privacy Policy to protect the information that we secure for business purposes. We are committed to protecting the personal information that we have obtained about you. In order to provide vacation opportunities and services to you, we may use your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to this policy. If you cannot agree to this policy, then please do not use our website or services. To further understand our policy, please review the following details:

What personal information may we collect?

We collect your personal information to provide you with the vacation opportunities and our services. We may obtain it from your membership agreement and your transactions with us. Such personal information may include name, address, telephone number, e-mail address, membership type, member status, and other relevant data that will better allow us to provide services to you.

What information do we automatically collect?

We collect certain information automatically through your use of our services, such as which of the pages on our website that you access, the frequency of access, and what you click on while on our website. We collect information about the device you are using to access the website, such as hardware model, operating system, application version number, browser, and IP addresses.

Cookies.

We place “cookies” on your computer or device when you use our website. Cookies are small text files that we place in your computer or device to track your usage of our website. Other information you provide to us may be linked to the data stored in the cookie. A cookie assigns a unique numerical identifier to your browser or device, and may enable us to recognize you as the same user who has previously used our website, and relate your use of the website to other information about you.

The website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information about your online activities over time and across different websites or online services. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use the website and how you use the website. We use the information provided by Google Analytics to improve the website. For more information regarding how Google collects, uses and shares your information and how to opt out of certain uses, please visit http://www.google.com/policies/privacy/partners/. By using the website, you consent to the processing of data about you by Google as described here and in Google’s privacy policy.

Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. Please be aware that by disabling cookies some website functionality may be impaired.

This website does not respond to “Do Not Track” signals.

What do we do with your personal information?

We use your personal information in order to process your reservations, respond to your inquiries and requests, assist you when you are on site at one of our properties, subscribe you to our blog, send you our newsletter, and ask for member feedback. We also use your personal information to comply with regulatory requirements, prevent fraud, enforce this Privacy Policy and any other agreements you have entered into with us, for any purpose for which you provide consent, and for any other legitimate business purposes.

 How do we share your personal information?

We comply with Federal and State requirements related to the protection and use of your personal information. This means that we may share personal information when required by law or legal process, and we will endeavor to ask for and obtain your permission in such situations. We may also be required to obtain your authorization before disclosing certain types of personal information.

We may share personal information if we believe it is necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such personal information.

We may share your personal information as appropriate to carry out any other legitimate business purposes permitted by law, such as sharing with our service providers and other partners that provide support to us when providing services to you.

 Links to other websites and services.

The website may contain links to outside services and resources, the availability and content of which The Club does not control. We are not responsible for examining or evaluating, and we do not warrant the offering of these services and resources or the content of these websites. The Club does not assume any responsibility or liability for the actions, products, and content of these and any other websites. Any concerns regarding any such services or resources should be directed to the service or resource.

 How do we protect your personal information?

In order to protect your personal information, we maintain physical, electronic, and procedural safeguards, which we review regularly in keeping with technological advances. We restrict access to your personal information. Unfortunately, no security system is 100% secure, thus we cannot ensure the security of all personal information you provide to us via our interactions. We also train our employees in the proper handling of your personal information.

 Children’s personal information.

Our services are not intended for use by children. We do not knowingly collect personal information from children under the age of 13 years. Please contact us if you believe we may have unknowingly collected information from a child under 13 years of age, and we will take steps to delete any such personal information.

 Disclaimer.

 PLEASE READ CAREFULLY AS THIS AFFECTS YOUR LEGAL RIGHTS.

 YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF OUR SERVICE AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM OUR SERVICE IS AT YOUR SOLE RISK. OUR SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE CLUB EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND AS TO OUR SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM OUR SERVICE, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

 THE CLUB MAKES NO WARRANTY THAT (i) OUR SERVICE WILL MEET YOUR REQUIREMENTS, (ii) OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICE WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED.

 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE CLUB OR ITS SERVICE PROVIDERS THROUGH OR FROM OUR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

 At times you may experience difficulty accessing the website, communicating with The Club through the Internet, or other electronic wireless services as a result of high Internet traffic, transmission problems, systems capacity limitations, or other problems inherent to online activities. Any computer system or other electronic device, whether it is yours, an Internet service provider’s, or The Club’s, can experience unanticipated outages or slowdowns or have capacity limitations. The Club is not responsible for failure or delay of performance caused by such problems.

 Limitation of liability.

While we endeavor to protect your personal information, we cannot accept, and hereby expressly disclaim any liability from losses relating to the unauthorized disclosure or interception of any information that you submit.

 PLEASE READ CAREFULLY AS THIS AFFECTS YOUR LEGAL RIGHTS.

 YOU AGREE THAT YOUR USE OF THE WEBSITE AND THE CLUB’S SERVICES IS AT YOUR OWN RISK. YOU AGREE THAT THE CLUB WILL NOT BE LIABLE FOR ANY HARMS, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, EVEN IF THE CLUB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH HARMS, RESULTING FROM: (I) YOUR USE OR INABILITY TO USE THE WEBSITE OR THE CLUB’S SERVICES; (II) THE COST OF GETTING SUBSTITUTE SERVICES; (III) ANY SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; (IV) UNAUTHORIZED ACCESS, DISCLOSURE, INTERCEPTION, OR ALTERATION OF YOUR TRANSMISSIONS, DATA, OR PERSONAL INFORMATION; (V) STATEMENTS OR CONDUCT OF ANYONE AT THE CLUB; OR (VI) THE USE, INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE, OR NON-PERFORMANCE OF ANY OTHER PERSON.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

 Indemnification.

To the extent permitted by applicable law, you agree to protect and fully compensate The Club and its affiliates from any and all claims, losses, damages, penalties, fines, forfeitures, legal fees (including legal fees incurred in connection with the enforcement of your indemnification obligation), and related costs, judgments, and any other costs, fees, and expenses incurred by The Club or its affiliates caused by or arising from your use of our service, your violation of this Privacy Policy or your infringement, or infringement by any other user of your account, of any intellectual property or other right of anyone.

 Our commitment to keeping you informed.

The Club’s most current Privacy Policy will be available on our website at www.ravc.com at the bottom of the homepage. You are encouraged to review it periodically to familiarize yourself with our Privacy Policy and how it may apply to your personal situation. If there are any material changes or amendments to the Privacy Policy, we will notify you by posting an updated Privacy Policy to the website. Unless otherwise noted, the Privacy Policy will go into effect as soon as it is posted to the website.

 How to contact us.

For additional information, questions, or if you wish to verify any personal information we may have about you, please contact a representative at 800-367-5212 or 808-847-8050 or email us at memberservices@ravc.com.

Thank you for being a member of Royal Aloha Vacation Club!