Resort Alerts
Royal Aloha Acapulco - Please be advised that the Torre Blanca in
Acapulco will be closed from June 6 - June 30, 2008 for it's Annual Employee
Vacation Leave. If you have any questions regarding the Acapulco resort, please
contact our Reservations Department at 808-847-8040 or 800-367-5212 (toll-free
U.S. & Canada).
Royal Aloha Spain - Please be aware that Club members and guests who
have flown Air France and Air Europe have been experiencing "lost luggage." For
the past several weeks, multiple bags have been lost, and return and reclamation
has been a difficult process - in two situations, the baggage was returned after
10 and 11 days, just before going home. With multiple telephone calls, holding
10-15 minutes per call, an average of 3 hours was spent, only to be told that
the baggage was found as early as the third day - however, delivery was delayed
due to "too much work" and "communication problems with Malaga Airport." It's no
fun to lose baggage for even a day!
Check this page for up-to-date emergency information.
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