MAY I REQUEST A SPECIFIC UNIT AT A RESORT WHEN I MAKE A RESERVATION?
The Reservations Department does not assign a specific unit at the time you make a reservation; all unit assignments are made by the Resort Manager just prior to your arrival date. You may request a preferred unit type (such as lower floor, upper floor, ocean view, mountain view, etc.) when you book your reservations, and it will be noted in your arrival document. The Resort Manager will try to fulfill your request, if at all possible. The earliest reservations have the highest priority for special requests.
Each domestic RAVC resort has at least one unit that is designed for the physically-challenged. If such a unit is required, please be sure to inform the Reservations Department when you make the reservation. We’ll do our best to accommodate you.